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Feedback & Complaints Policy
We take our duty of care to look after others very seriously.
At the same time, we have a duty of care to provide a safe working environment for our staff and doctors.
If you have got a problem with us, please let us know.
There is a right way and a wrong way of saying things. But, any form of communication works as a rule.
If you would like to make an official complaint you can do so using the contact form on our website.
Please mark official complaints as "Official Complaint".
If we have a problem being an ongoing medical service provider to you, for whatever reason, we will let you know in accordance with our terms and conditions, which are also outlined on our website.